Privacy Rights & Data Subject Requests
Timpi International Ltd maintains products and services that collect personal data, and a search index that may contain personal data about identifiable individuals. This page explains the rights you have over that data and how to exercise them. It applies to all individuals, regardless of where you live, though specific legal rights vary by jurisdiction.
If you are a publisher or rights-holder requesting removal of your own website content, please use our Publisher Takedown workflow.
If you have a copyright infringement claim, please use our DMCA process.
What Rights You Have
- Right of access. Ask us what personal data about you we hold or appears in our search index, and receive a copy.
- Right to rectification. Ask us to correct or suppress inaccurate data.
- Right to erasure. Ask us to remove records containing your personal data. Assessed against public-interest factors below.
- Right to object. Object to processing on grounds relating to your particular situation.
- Right to restrict processing. Ask us to limit how affected records are used while we review.
These rights derive from the EU GDPR, UK GDPR, California CCPA / CPRA, and the New Zealand Privacy Act 2020, which governs Timpi International Ltd directly.
Who These Rights Apply To
You can exercise these rights regardless of whether you hold a Timpi account, including:
- Timpi Search users
- Timpi Ads advertisers
- Timpi Data API customers
- MASQ Browser users
- Any individual whose personal data appears in content indexed by Timpibot
How to Make a Request
Submit your request through one of:
- Web form: legal.timpi.io/privacy-rights/submit
- Email: privacy@timpi.io
Please include:
- Your full name and a contact email
- The right you are exercising
- Specific URLs, search terms, or record identifiers where your data appears (if known)
- Brief description of the personal data
- Context that helps us assess the request
We may need to verify your identity — proportionate to request sensitivity.
How We Assess Requests
We grant most well-founded access, rectification, and objection requests as a matter of course.
Erasure requests involve a balancing test. We weigh factors including:
- Whether you are a private individual or a public figure
- Accuracy and currency of the information
- Original source and context of the content
- Continuing public interest in remaining accessible (journalistic, academic, statistical, historical value)
- Whether information relates to a matter of legitimate ongoing public concern
Timelines and Cost
We acknowledge receipt within 5 business days. The acknowledgment includes a reference number.
We respond substantively within one calendar month, extendable by up to two further months for complex requests with notification.
No charge except where a request is manifestly unfounded or excessive.
If You Are Not Satisfied with Our Response
You have the right to escalate independently. You do not need our permission.
Complain to a Data Protection Authority
- EU residents: find your national authority at edpb.europa.eu
- United Kingdom: Information Commissioner's Office at ico.org.uk
- California: California Privacy Protection Agency at cppa.ca.gov
- New Zealand: Office of the Privacy Commissioner at privacy.org.nz
Seek a Judicial Remedy
You can pursue the matter through the courts of your country of residence, place of work, or a jurisdiction where Timpi operates. Independent of any regulator complaint.
Talk to Us First (Optional)
Email privacy@timpi.io for a review of your request. We will respond within 10 business days. This does not extend or replace any statutory deadlines.
Contact
- For questions about this page: privacy@timpi.io
- For other Timpi legal matters: legal@timpi.io